Can Canine Dimensions franchisees use toll-free numbers for advertising?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
- 15.1.6 Franchisee must notify the telephone company and all listing agencies of the termination or expiration of Franchisee's right to use any telephone number and any classified or other telephone directory listings associated with the Marks and shall authorize the transfer of same to
- 7.2.2 Franchisee will use the Marks only for the operation of the Franchised Business or in advertising for the Franchised Business.
Franchisor reserves the right to approve all signs, memos, stationery, business cards, advertising material, forms and all other objects and supplies using the Marks.
All advertising, publicity, point of sale materials, signs, decorations, furnishings, equipment, or other materials employing the words "Canine Dimensions" shall be in accordance with this Agreement and the Manual, and Franchisee shall obtain Franchisor's approval prior to such use.
Source: Item 22 — CONTRACTS (FDD page 36)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, the FDD does not explicitly state whether Canine Dimensions franchisees can use toll-free numbers for advertising. However, the document does state that franchisees must notify the telephone company and all listing agencies of the termination or expiration of Franchisee's right to use any telephone number and any classified or other telephone directory listings associated with the Marks and shall authorize the transfer of same to. This suggests that franchisees may be able to use telephone numbers for advertising, but it is not explicitly stated whether they can use toll-free numbers.
Item 7.2.2 states that franchisees will use the Marks only for the operation of the Franchised Business or in advertising for the Franchised Business. All advertising, publicity, point of sale materials, signs, decorations, furnishings, equipment, or other materials employing the words "Canine Dimensions" shall be in accordance with this Agreement and the Manual, and Franchisee shall obtain Franchisor's approval prior to such use. This suggests that franchisees must get approval from Canine Dimensions before using any advertising materials, including those that use toll-free numbers.
To fully understand the policy on toll-free numbers, a prospective Canine Dimensions franchisee should directly ask the franchisor about the specific guidelines and requirements for using toll-free numbers in advertising. This inquiry should clarify whether toll-free numbers are permitted, if there are any restrictions on their use, and if the franchisor provides any support or resources for setting up and managing these numbers.