What is the Canine Dimensions franchisee's obligation regarding Associates meeting the franchisor's qualifications and standards?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
nnual conference. All of the travel and living expenses of the attendees will be borne by Franchisee.
6.3 Associates
Franchisee may hire associates to assist with marketing or administrative tasks ("Associates"). Dog training will only be conducted by the Franchisee (or, if Franchisee is a Business Entity, by Franchisee's principal owner), and not by Associates. Because Associates will represent the Marks and the System, Franchisee must ensure that each one of its Associates meets Franchisor's basic qualifications and standards and that they provide consistently high levels of customer service. Franchisor does not require Franchisee to have any minimum number of Associates. Franchisee acknowledges and agrees that Franchisee is solely responsible for all decisions relating to employees, agents, and independent contractors Franchisee may hire to assist in the operation of the Franchised Business. Franchisee agrees that any Associate, employee, agent or independent contractor Franchisee hires or retain will be Franchisee's employee, agent or independent contractor, and not Franchisor's employee, agent or independent contractor. Franchisee also agrees that Franchisee is solely responsible for the terms and conditions of employment of Franchisee's employees and Associates, including, without limitation, recruiting, hiring, firing, training, compensation, work hours and schedules, work assignments, safety and security, discipline, and supervision.
6.4 Cost, Location and Completion
At Franchisor's option, any persons subsequently employed by or under contract with Franchisee as Associates shall also complete the Initial Training Program to Franchisor's satisfaction. Franchisee's Associates shall also attend and complete to Franchisor's satisfaction such refresher courses, third party seminars, and other training programs as Franchisor may reasonably require from time to time. All training contemplated by this Section 6.4 shall be conducted at Franchisor's headquarters or such other location as Franchisor may specify. Franchisor shall provide instructors and training materials for all required training programs, except for third-party seminars. Franchisor reserves the right to assess a reasonable training fee for any refresher training programs or training of Associates who affiliate with Franchisee after Franchise's opening. Franchisee shall be responsible for all other expenses incurred by Franchisee in connection with any training programs, including, without limitation, transportation, lodging, meals, and wages.
Source: Item 22 — CONTRACTS (FDD page 36)
What This Means (2025 FDD)
According to Canine Dimensions' 2025 Franchise Disclosure Document, franchisees are permitted to hire associates to assist with marketing or administrative tasks. However, dog training must be conducted by the franchisee or, if the franchisee is a business entity, by the principal owner. Franchisees must ensure that their associates meet Canine Dimensions' basic qualifications and standards and provide consistently high levels of customer service, as associates represent the Canine Dimensions brand.
Canine Dimensions does not mandate a minimum number of associates that a franchisee must employ. The franchisee is solely responsible for all decisions related to their employees, agents, and independent contractors, including hiring, training, compensation, and supervision. These individuals are considered employees, agents, or independent contractors of the franchisee, not of Canine Dimensions.
At Canine Dimensions' option, associates may be required to complete the initial training program to the franchisor's satisfaction. Associates may also need to attend refresher courses, third-party seminars, and other training programs as reasonably required by Canine Dimensions. The franchisor provides instructors and training materials for required training programs, except for third-party seminars, and may assess a reasonable training fee for refresher training or training of associates who join the franchisee after the franchise opens. The franchisee is responsible for all other expenses related to training programs, such as transportation, lodging, meals, and wages.