Must a Canine Dimensions franchisee pay an annual fee for maintenance of the franchisor's website?

According to Canine Dimensions' 2025 Franchise Disclosure Document, franchisees are not explicitly required to pay an annual fee for the maintenance of the franchisor's website. However, franchisees must pay an annual fee for toll-free number support, which helps cover the maintenance of Canine Dimensions' toll-free number used to refer business inquiries to franchisees. Additionally, franchisees must pay an annual fee per mailbox for maintenance of their @CanineDimensions.com email address.

While there is no direct mention of a website maintenance fee, franchisees are required to include a disclaimer on their website stating that each Canine Dimensions business is independently owned and operated. This suggests that franchisees may have their own websites or online presence, but the FDD does not specify whether Canine Dimensions provides or maintains these franchisee-specific websites.

Prospective franchisees should clarify with Canine Dimensions whether there are any implicit or indirect costs associated with website maintenance, such as fees for hosting, domain registration, or technical support if the franchisee uses a website provided or approved by the franchisor. Understanding these potential costs is crucial for accurately assessing the overall investment and operational expenses of a Canine Dimensions franchise.