Where can I find the description of the Canine Dimensions initial training program?

[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING]

ITEM 11 FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING

Except as listed below, Canine Dimensions Franchising, LLC is not required to provide you with any assistance. Pre-Opening Obligations. Before you open your Franchised Business, we will:

• 1. Designate your Protected Territory, which will be described in Schedule A to the Franchise Agreement. (Franchise Agreement – Section 1.3).
• 1. Provide initial training to you. We describe the training program later in this Item. (Franchise Agreement – Section 6).
• 1. Loan you one copy of our Manual to use during the term of the Franchise Agreement. We describe the Manual later in this Item. (Franchise Agreement – Section 3.4).
• 1. Advise you with respect to the required equipment and inventory for your Franchised Business and provide you with a list of authorized suppliers for any equipment or inventory not provided by us. You are required to order from us and pay for an initial inventory of authorized products at our then-current prices prior to commencing operating your Franchised Business, and we will send you the initial inventory upon receipt of payment. Other than selling you the mandatory initial inventory of authorized products, we do not provide any other assistance with respect to equipment, signs, fixtures, opening inventory, or supplies. (Franchise Agreement, Section 4.3)

The materials we use for training includes our Manual, DVDs, handouts and presentations, as well as such other material that we deem beneficial to incorporate in our training program.

The training program is provided by Phil Guida and Amanda Striker.

Phil Guida has been our President and Chief Executive Officer since our inception, and he has also been Managing Member of our Affiliate since its inception in 2004, and before that he operated a business similar to the one being franchised to you as a sole proprietorship, which he did starting in 1994. Mr. Guida has over 20 years of experience as a professional dog trainer and behavior consultant. He is certified by the American Kennel Club as a CGC Evaluator.

Amanda Striker, CDBA, CMT was our Business Support Manager from 2015 to 2022. In 2022 Ms. Striker was promoted to Managing Director. Ms. Striker studied psychology and animal science at Rutgers University. She was the co-founder and vice president of the Rutgers University Animal Behavior Club and also worked with a national service dog organization while at Rutgers. In 2006 she started her career as a professional dog trainer with a national company, and was later promoted to the position of director of training. In 2008, Ms. Striker she accepted a position as Behavior and Training Coordinator for the one of the largest no-kill animal shelters in the Northeast, and later served as Director of Training for Canine Cellmates, a 501c3 non-profit organization. Ms. Striker owned and operated a Canine Dimensions Business in Atlanta, Georgia between 2010 and 2015.

We reserve the right to vary our training program based on the prior experience of the trainee(s). After completion of the training session, training and assistance will limited to telephone assistance, email assistance and/or on-site assistance as we determine in our reasonable business judgment. If you request additional training on-site, or if we determine that you would benefit from additional on-site training, you must pay our then-current per diem rate per trainer, and reimburse our trainer's costs for providing the onsite training, including travel, lodging and meals. Currently, our per-diem daily trainer rate is $350 per trainer.

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 19–23)