In the event of a dispute regarding the contents of the Manual, which version of the Canine Dimensions Manual will control?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
8.4 Revisions of Manual
Franchisor may from time to time revise the contents of the Manual, and Franchisee agrees to promptly comply with each new or revised standard. Further, Franchisee shall at all times ensure that its copy of the Manual is kept current and up to date. In the event of any dispute as to the contents of the Manual, the terms of the master copy of the Manual maintained by Franchisor at Franchisor's headquarters will control.
Source: Item 22 — CONTRACTS (FDD page 36)
What This Means (2025 FDD)
According to Canine Dimensions' 2025 Franchise Disclosure Document, the master copy of the manual maintained at the franchisor's headquarters will control in the event of any dispute about the contents of the manual. As a Canine Dimensions franchisee, you must ensure that your copy of the manual is current and up to date.
This clause is significant because the Canine Dimensions' operations manual contains the detailed standards and procedures that franchisees must follow. Since Canine Dimensions can revise the manual from time to time, it is critical that franchisees adhere to the most recent version.
The FDD places the onus on the franchisee to maintain an up-to-date manual, but clarifies that the version at Canine Dimensions headquarters is the final authority. This protects Canine Dimensions in case a franchisee is using an outdated manual and not following current brand standards. It is common practice in franchising for the franchisor to maintain control over the operations manual and its updates.