Who determines if additional on-site supervision and assistance is necessary for a Canine Dimensions franchise?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
r additional principals of Franchisee for an additional fee, as set forth in Section 6.1.
3.2 Operational Assistance
Franchisor will provide a minimum of two (2) days of on-site supervision and assistance in the twenty-four (24) month period after opening if Franchisor (in its sole discretion) determines that additional on-site supervision and assistance is necessary. The additional on-site supervision and assistance as Franchisor deems necessary will be conducted by a representative(s) of Franchisor, subject (as to timing) to the availability of personnel. Franchisee must pay Franchisor's then-current daily rate for this additional assistance, as well as the travel, lodging, and living expenses of Franchisor's personnel for this additional training. Also, Franchisor shall provide from time to time as it deems appropriate, advisory assistance and
materials concerning operation, promotion and management of the Franchised Business.
3.3 Advertising
Franchisor will make available, from time to time, examples of advertising, promotional plans and materials for local advertising.
3.4 Manual
Franchisor will provide Franchisee, on loan, one copy of the Canine Dimensions Operations Manual (the "Manual"), as more fully described in Section 8.
Source: Item 22 — CONTRACTS (FDD page 36)
What This Means (2025 FDD)
According to Canine Dimensions's 2025 Franchise Disclosure Document, the franchisor has the sole discretion to determine if a franchisee requires additional on-site supervision and assistance. Specifically, Canine Dimensions will provide a minimum of two days of on-site support within the first 24 months after the franchise opens. However, if Canine Dimensions believes more support is needed, they will provide it.
If Canine Dimensions decides that additional on-site training would benefit the franchisee, the franchisee is responsible for covering the costs. This includes the then-current per diem rate per trainer, which is currently listed as $350 per day, as well as reimbursing Canine Dimensions for expenses related to travel, lodging, and meals for the trainer.
This arrangement means that while Canine Dimensions commits to initial support, the franchisee may incur extra costs if Canine Dimensions deems further assistance necessary. A prospective franchisee should inquire about the typical circumstances that might lead to this additional support and budget accordingly.