How does Canine Dimensions communicate its standards and specifications to franchisees?
Canine_Dimensions Franchise · 2025 FDDAnswer from 2025 FDD Document
You must establish and operate your Franchised Business in compliance with your Franchise Agreement and the standards and specifications contained in the confidential Manual ("Manual") loaned to you by us. We will communicate our standards and specifications to you in writing through the Manual.
In order to maintain our standards of consistent, high quality products and services, customer recognition, advertising support, value and uniformity in Canine Dimensions Businesses, you must purchase all of your required inventory, goods, equipment, supplies, forms, products, services, and advertising materials used in or sold through your Franchised Business, per our specifications and standards, only from us or our approved or designated suppliers and distributors. You will be permitted to carry only the specific items of inventory approved by us. We will provide you with a list of approved suppliers following execution of the Franchise Agreement.
If we do not authorize a product, service, or supplier, you are prohibited from using it in your Franchised Business. It is a material breach of your Franchise Agreement if you buy products, equipment, supplies, inventory, goods or services from anyone other than our designated or approved suppliers and distributors (which may include us or our affiliates) without our prior written approval.
We formulate and modify our standards and specifications based on the market for dog training and behavior modification businesses in general, as well as competitive and economic conditions, based on the experience of our affiliate's operation of a Canine Dimensions Business. We do not provide any material benefits to you based upon your use of approved suppliers.
Supplier Approvals
If you want to purchase or lease any products, equipment, supplies, forms, marketing, supplies, advertising or services from a supplier, other than from us or our authorized supplier, you must first notify us and obtain our written approval. We will provide you with our specifications and standards for approval. We will review your request and we will respond to you in writing (typically by e-mail) regarding our approval or disapproval of the alternative supplier within 60 days after we have had the opportunity to test the item or supplier. We have no obligation to approve any request for a new supplier, product, or service, but we will not unreasonably withhold our approval if the item, product, or service is not one that we require you to purchase or obtain from our existing suppliers.
You will be required to pay our costs of testing. If the supplier proposed by you meets our criteria, we will permit you to contract with that approved supplier.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 14–17)
What This Means (2025 FDD)
According to Canine Dimensions's 2025 Franchise Disclosure Document, the company communicates its standards and specifications to franchisees in writing through the confidential Manual. Franchisees must operate their franchised business in compliance with the Franchise Agreement and the standards detailed in this manual.
To maintain consistent quality, customer recognition, and uniformity across Canine Dimensions businesses, franchisees must purchase all required inventory, goods, equipment, supplies, forms, products, services, and advertising materials from Canine Dimensions or its approved suppliers. Franchisees are only allowed to carry inventory items specifically approved by Canine Dimensions, and a list of approved suppliers is provided after the Franchise Agreement is executed. Using unauthorized products, services, or suppliers is a material breach of the Franchise Agreement.
Canine Dimensions formulates and modifies its standards based on the dog training and behavior modification market, competitive and economic conditions, and the experience of its affiliate's operations. If a franchisee wants to use a different supplier, they must notify Canine Dimensions and obtain written approval, with Canine Dimensions responding in writing within 60 days after testing the item or supplier. The franchisee will be required to pay for the costs of testing, with a minimum cost of $250. Canine Dimensions does not disclose its criteria for selecting approved suppliers to franchisees or make its specifications known to suppliers.