Under what conditions can Camp Margaritaville suspend a customer's access to the Information System?

According to Camp Margaritaville's 2025 Franchise Disclosure Document, Camp Margaritaville can suspend access to CRS Services if the franchisee does not pay undisputed amounts within thirty (30) days of the date of Margaritaville's invoice. Camp Margaritaville will provide fifteen (15) days prior written notice to the franchisee before suspending access to CRS Services. Access will be suspended until payment of such overdue amounts has been made.

This means that if a Camp Margaritaville franchisee fails to pay their invoices on time, Camp Margaritaville has the right to cut off their access to the central reservation system. This system is crucial for managing bookings and reservations, so losing access could severely impact the franchisee's ability to operate their location effectively. The franchisee will receive a written warning 15 days before the suspension, giving them a short window to rectify the situation and avoid disruption.

To restore access to the CRS Services, the franchisee must pay all overdue amounts. This policy highlights the importance of maintaining timely payments to Camp Margaritaville to ensure uninterrupted access to essential operational tools. Franchisees should ensure they have efficient financial management systems in place to avoid late payments and potential service disruptions.