Are there additional charges for a nonstandard interface for Camp Margaritaville's CR System?
Camp_Margaritaville Franchise · 2025 FDDAnswer from 2025 FDD Document
- B. The CR System provides a Property Management System ("PMS"), booking engine and channel manager. Additionally, it connects via interface to Revenue Management Systems and Customer Relationship Management systems ("CRM's") that allow the electronic transfer of reservation and/or guest data from the CR System to the CRM system(s). Margaritaville intends to offer access to a CRM system, which shall be provided pursuant to the terms of an addendum or schedule hereto. Margaritaville, through its CRS Supplier, provides access to the PMS. Additional charges may apply for a nonstandard interface, and separate charges may be applicable for any technology solution that is not provided by Margaritaville or is not a Margaritaville preferred system. System providers also may assess interface implementation and maintenance charges. Customer acknowledges that the interface cannot become fully functional without the cooperation of Customer's system provider and that any target Operational Date for the interface is dependent upon the system provider's completion of functionality to receive and process data from Margaritaville and its CRS Supplier.
Source: Item 23 — RECEIPTS (FDD pages 72–406)
What This Means (2025 FDD)
According to the 2025 Camp Margaritaville FDD, additional charges may apply for a nonstandard interface with the Camp Margaritaville central reservation (CR) system. The CR System provides a Property Management System (PMS), booking engine, and channel manager. It connects via interface to Revenue Management Systems and Customer Relationship Management systems (CRMs) that allow the electronic transfer of reservation and/or guest data from the CR System to the CRM system(s).
Camp Margaritaville intends to offer access to a CRM system. Separate charges may also be applicable for any technology solution that is not provided by Camp Margaritaville or is not a Camp Margaritaville preferred system. System providers may also assess interface implementation and maintenance charges.
The FDD specifies that the interface cannot become fully functional without the cooperation of the franchisee's system provider. Any target Operational Date for the interface is dependent upon the system provider's completion of functionality to receive and process data from Camp Margaritaville and its CRS Supplier.