What systems are included in the Camp Margaritaville CR System?
Camp_Margaritaville Franchise · 2025 FDDAnswer from 2025 FDD Document
mmissionable should be paid by Customer within 30 days from guest departure. Customer is responsible for resolving all commission disputes directly with guests, travel agencies, GDS's, and other stakeholders.
- E. Customer will work with Customer Care to resolve customer service issues in an expeditious and timely manner. Margaritaville or its CRS Supplier may choose to pay travel agencies, guests, GDS's, or other stakeholders on cases that remain unresolved for more than 45 days. Subject to liability assumed by Margaritaville pursuant to the exclusions set forth in Section 8.B. above, Margaritaville will recoup any monies it or its CRS Supplier pays on behalf of Customer by adding the amount of such payment to Customer's subsequent invoice.
- F. If Customer fails to adhere to the above outlined procedures, its distribution may be restricted through one or multiple channels.
9. Proprietary Rights. The CRS Services may include proprietary services of the CRS Supplier, which are a part of the CR System and CRS Services. These terms and other terms are registered trademarks and/or trade names owned and used by the CRS Supplier. In the event Margaritaville selects an alternative CRS Supplier, the CR System and CRS Services shall include alternative proprietary services bearing alternative trademarks and trade names. The functions comprised within the CR System are the subject of pending patent applications. The CRS Supplier holds copyright protection for all software programs and content related to the CR System hosted via Margaritaville's or the CRS Supplier's websites. Software documentation and copy, including all web page copy and arrangements, are subject to trademark, copyright and patent protection. Customer acknowledges that it acquires no rights or licenses with regard to the CR System, website content, software and copy except as granted under these CRS Terms of Use. Customer will not allow the CR System to be used by any property or facility other than the Property and Customer will not alter any software code or use the CR System to avoid payment. Customer will not reproduce or decompile the software code, documentation or any other proprietary technology owned or licensed by Margaritaville or the CRS Supplier. Notwithstanding the foregoing, Customer retains all right, title and interest in and to any content that Customer provides to the CR System, excluding the Margaritaville Intellectual Property and Guest Profile Data, as defined in the Branding Agreement.
10. Guest Information and Reservation Data.
- A. Nothing in these CRS Terms of Use is intended to prevent the CRS Supplier from disclosing, marketing, publishing, or otherwise using Customer's and Properties' aggregate reservations data, as long as the CRS Supplier ensures that such marketing, use and disclosure is solely in anonymized and aggregate form and that such aggregate data are blended with substantial other aggregated data, collected from other Margaritaville and CRS Supplier customers and maintained by the CRS Supplier in an anonymized format ("Supplier Aggregate Data"). CRS Supplier has assured Margaritaville that: (i) such Supplier Aggregate Data does not include any Guest Information or other personal data, (ii) such Supplier Aggregate Data does not include any information from which one could identify Customer or any of its Properties or guests, and (iii) CRS Supplier's use or disclosure of such Supplier Aggregate Data is in compliance with all applicable laws and regulations, as applied to either Customer, Customer's Properties, Margaritaville or CRS Supplier.
- B.
Source: Item 23 — RECEIPTS (FDD pages 72–406)
What This Means (2025 FDD)
According to the 2025 Camp Margaritaville FDD, the Camp Reservation System (CR System) includes proprietary services of the CRS Supplier. These services are part of the CR System and are protected by registered trademarks and/or trade names owned by the CRS Supplier. If Camp Margaritaville selects a different CRS Supplier, the CR System will include alternative proprietary services with different trademarks and trade names. The functions within the CR System are patent pending, and the CRS Supplier holds copyright protection for all software programs and content related to the CR System, whether hosted on Camp Margaritaville's or the CRS Supplier's websites. This includes software documentation and web page content, which are also subject to trademark, copyright, and patent protection.
Camp Margaritaville grants franchisees a limited, non-exclusive license to access and use the features of its Central Reservations system. Franchisees are obligated to keep all property information current and accurate in the CR System. The CR System is used for booking accommodations, and the CRS Supplier issues confirmations for reservations made through the system based on the availability, rates, and descriptive content provided by the franchisee. Franchisees must honor confirmed reservations made through the CR System at the confirmed rate and terms.
Franchisees do not acquire any rights or licenses to the CR System, website content, software, or copy, except as granted under the CRS Terms of Use. Franchisees cannot allow the CR System to be used by any property other than their Camp Margaritaville location, alter any software code, or use the CR System to avoid payment. They are also prohibited from reproducing or decompiling the software code, documentation, or any other proprietary technology owned or licensed by Camp Margaritaville or the CRS Supplier. However, franchisees retain all rights to any content they provide to the CR System, excluding Camp Margaritaville's intellectual property and guest profile data.