What is the range of the Employee Satisfaction Survey (MSAT) Fee for Camp Margaritaville, and what does it cover?

According to Camp Margaritaville's 2025 Franchise Disclosure Document, franchisees must pay an Employee Satisfaction Survey (MSAT) Fee ranging from $600 to $2,000 annually. The specific cost depends on the size and location of the Camp Margaritaville location. This fee covers the labor costs associated with administering the survey and providing souvenir pins to employees. Camp Margaritaville covers the administrative costs of the survey itself.

Employee satisfaction surveys are common in the hospitality industry as a way to gauge employee morale and identify areas for improvement. For Camp Margaritaville, this survey provides a structured way to collect feedback from employees, which can then be used to improve the work environment and potentially reduce employee turnover. The souvenir pins may serve as a token of appreciation for employee participation and a reminder of the survey's purpose.

The fact that the franchisee is responsible for the labor costs and souvenir pins, while Camp Margaritaville covers administrative costs, suggests a shared responsibility for gathering and acting on employee feedback. Prospective franchisees should factor this annual fee into their operating budget and understand the importance of employee satisfaction in the overall success of their Camp Margaritaville location. It would be prudent to inquire about the specific criteria used to determine the fee amount based on size and location to better estimate this expense.