Is the permission to access and use the CRM Services granted to Camp Margaritaville customers royalty-free?
Camp_Margaritaville Franchise · 2025 FDDAnswer from 2025 FDD Document
- (i) Subject to the Customer's continual timely payment of all Fees owed to Margaritaville and abidance by the terms of these CRM Terms of Use, as of the Effective Date Margaritaville grants to Customer limited, non- exclusive, non-transferable, non-assignable, royalty-free, permission to access, display and use the CRM Services via the Connection Platform solely for internal business purposes in strict accordance with the terms of these CRM Terms of Use. All rights to Disaggregated Data, Customer Data, and all rights not expressly set forth in these CRM Terms of Use are reserved by, and automatically inure to the sole ownership and benefit of, Margaritaville. Customer acknowledges neither Margaritaville, CRM Provider, nor Connection Platform will not deliver copies of any software or code to Customer as part of the CRM Services.
Source: Item 23 — RECEIPTS (FDD pages 72–406)
What This Means (2025 FDD)
According to Camp Margaritaville's 2025 Franchise Disclosure Document, Camp Margaritaville grants its customers limited, non-exclusive, non-transferable, non-assignable, royalty-free permission to access, display, and use the CRM Services via the Connection Platform. This access is solely for internal business purposes and must be in strict accordance with the CRM Terms of Use.
This means that franchisees do not have to pay royalties for the basic right to use the CRM services. However, this permission is contingent upon the customer's continual and timely payment of all fees owed to Margaritaville and adherence to the CRM Terms of Use. Failure to meet these conditions could result in the loss of access to the CRM Services.
It is important to note that while the permission to access and use the CRM Services is royalty-free, it is subject to specific limitations and conditions. Camp Margaritaville retains all rights to Disaggregated Data and Customer Data not expressly granted in the CRM Terms of Use. Franchisees should carefully review the CRM Terms of Use to fully understand their rights and obligations regarding the use of these services.