What is included in the 'Information System' definition for a Camp Margaritaville property?
Camp_Margaritaville Franchise · 2025 FDDAnswer from 2025 FDD Document
(xv) policies and procedures regarding the collection, storage, use, processing and transfer of personal data (which includes information that identifies or is capable of identifying an individual), payment card data, or other financial data and information, including any data privacy or data security compliance programs, any payment card industry data security standards, together with any related audit or certification requirements, and all other applicable data protection and privacy laws and regulations;
(xvi) quality assurance measures for the Resort and the Camp Margaritaville System, including deficiency action policies and other measures concerning the Resort's compliance with the Camp Margaritaville System, the Manual, and System Standards; and
(xvii) participation in and compliance with the terms of all of Franchisor's mandatory marketing, reservation service, website/CMS platform and analytics, social media platforms and structure, photography and videography program rate and inventory management, advertising, cooperative advertising, guest frequency, social responsibility, discount or promotional, customer award, customer loyalty, Internet, computer, training, financial reporting and operating programs, including: (i) an approved PMS that interfaces with the CRS or any other central reservation system Franchisor periodically adopts; and (ii) a financial reporting software or service of Franchisor's choosing to interface with the Resort's POS/PMS system and transmit to Franchisor real-time data related to revenue and overall resort performance.
Franchisor reserves the right to collect any and all data and information that relates to the overall performance of the Resort.
Franchisor may periodically establish and/or coordinate these programs with third parties Franchisor designates.
These third parties may (but need not) be Franchisor's Affiliates.
Franchisee must sign and comply with any license, participation and other agreements Franchisor periodically specifies relating to these programs.
Source: Item 23 — RECEIPTS (FDD pages 72–406)
What This Means (2025 FDD)
According to Camp Margaritaville's 2025 Franchise Disclosure Document, the information system encompasses several components related to data handling, quality control, and participation in various programs.
Specifically, the information system includes policies and procedures for managing personal, payment card, and other financial data, ensuring compliance with data protection and privacy laws. It also incorporates quality assurance measures to maintain the standards of the Camp Margaritaville system.
Furthermore, the information system mandates participation in Camp Margaritaville's marketing, reservation services, website/CMS platform and analytics, social media, photography/videography program, rate and inventory management, advertising, guest frequency, and financial reporting programs. Franchisees must use an approved PMS that interfaces with Camp Margaritaville's central reservation system (CRS) and a financial reporting software to transmit real-time data on revenue and resort performance. Camp Margaritaville retains the right to collect all data related to the resort's overall performance and may coordinate these programs with third parties, requiring franchisees to comply with related agreements.