What is the current charge for the Camp Margaritaville Guest Satisfaction Improvement Program?
Camp_Margaritaville Franchise · 2025 FDDAnswer from 2025 FDD Document
he Resort to meet the required standard for any other quality assurance measure described in this Section 4.16(c) may also result in additional Quality Assurance Audits by Franchisor which shall be conducted and paid for in compliance with Section 4.16(b)(iii), in addition to the exercise of any remedies pursuant to Article XIV.
- (d) Guest Satisfaction Improvement Program. If, in Franchisor's sole discretion, it determines that Franchisee's Quality Assurance Audit is unsatisfactory, Franchisor may require Franchisee to participate in a Guest Satisfaction Improvement Program ("Guest Satisfaction Improvement Program"). Currently, Franchisor charges $20,000 for up to ten (10) participants or $30,000 for eleven (11) to twenty (20) total participants in t
Source: Item 23 — RECEIPTS (FDD pages 72–406)
What This Means (2025 FDD)
According to Camp Margaritaville's 2025 Franchise Disclosure Document, the current charge for the Guest Satisfaction Improvement Program is $20,000 for up to ten participants, or $30,000 for eleven to twenty participants. This program is initiated at the discretion of the Franchisor if a franchisee's Quality Assurance Audit is deemed unsatisfactory.
The Guest Satisfaction Improvement Program is designed to enhance the franchisee's adherence to Camp Margaritaville System Standards. It spans nine months and includes additional training, in-person meetings, webinars, and audits. The program primarily takes place at the franchisee's Resort, but may also involve travel to other similar properties to benchmark best practices.
For a prospective Camp Margaritaville franchisee, this means that failure to meet quality assurance standards can result in a mandatory, and potentially costly, improvement program. The cost can range from $20,000 to $30,000 depending on the number of participants. This is in addition to the time and resources required for the training, meetings, and audits involved in the program. Franchisees should prioritize maintaining high standards to avoid incurring these additional expenses and potential disruptions to their operations.