What assistance will Margaritaville provide to Camp Margaritaville regarding issues with the CRS Supplier?
Camp_Margaritaville Franchise · 2025 FDDAnswer from 2025 FDD Document
Margaritaville will reasonably assist Customer with respect to any issues, questions or conflicts with the CRS Supplier arising under these CRS Terms of Use and the CRS Supplier Agreement, including, but not limited to, enforcing the CRS Supplier's obligations with respect to a data security breach affecting Customer.
Source: Item 23 — RECEIPTS (FDD pages 72–406)
What This Means (2025 FDD)
According to Camp Margaritaville's 2025 Franchise Disclosure Document, Margaritaville will offer reasonable assistance to franchisees in resolving issues, questions, or conflicts with the CRS (Central Reservation System) Supplier. This includes helping to enforce the CRS Supplier's obligations, particularly in the event of a data security breach that affects the franchisee. This support is provided under the terms of use and the CRS Supplier Agreement.
However, the document also clarifies that the Camp Margaritaville franchisee is not a third-party beneficiary of any agreement between Margaritaville and the CRS Supplier. Only Margaritaville has a direct relationship with the CRS Supplier regarding the terms of use. Margaritaville will not be held liable if the CRS Supplier fails to fulfill its commitments, provided that the failure is not due to Margaritaville's own fault.
This arrangement means that while Camp Margaritaville franchisees can expect support from Margaritaville in dealing with the CRS Supplier, they ultimately rely on Margaritaville to advocate on their behalf. Franchisees do not have direct recourse to the CRS Supplier. This highlights the importance of Margaritaville's role in managing the relationship with the CRS Supplier and ensuring that the system operates effectively for the benefit of its franchisees.