What does Training Week typically involve for C12 Group franchisees?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Initial Franchise Fee (FA Sections III, IV, and V).
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- Providing you with an intensive five-week training program (New Chair Training), including four weeks of guided, self-study combined with weekly live webinar training with a C12 Trainer, followed by a one-week on-site Training Week at the C12 home office (FA Sections III, IV) which includes: orientation to C12's vision, mission, core values, doctrine, and promise; discussion of C12's process, materials, protocols, methods, affiliates, and C12 services/resources; actual CEO Forum visitation and audit; discussion of Territory development and your specific business plan and action plan; and approval of your business plan. Training Week must be completed to C12's satisfaction.
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- Providing you with a Franchise Training Manual (FA Section III) and additional training materials. The contents of the current version of the Franchisee Training is set forth in Exhibit E.
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- Supplying initial start-up materials to aid in prospect development, member recruitment, and meeting facilitation, including guest binders, forms, stationery supplies, website-based resources, and promotional materials (FA Section III).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to the 2025 C12 Group FDD, Training Week is the culmination of a five-week New Chair Training program. The full program includes four weeks of guided self-study combined with weekly live webinar training, followed by the one-week on-site Training Week held at the C12 Group home office.
During Training Week, new franchisees can expect an orientation to C12 Group's vision, mission, core values, doctrine, and promise. There will be discussions of C12 Group's processes, materials, protocols, methods, affiliates, and C12 Group services and resources. A key component is the actual visitation and audit of a CEO Forum. Franchisees will also discuss territory development and their specific business and action plans, with the goal of getting their business plan approved.
C12 Group emphasizes that Training Week must be completed to their satisfaction. The company also notes that Training Week will typically involve an assessment to evaluate a franchisee's proficiency and readiness. While it's uncommon for a franchisee to fail, C12 Group retains the right to determine if training is satisfactorily completed and to establish a remediation plan if necessary. C12 Group also has the right to evaluate a franchisee's personal abilities, aptitude, calling, fit, and financial ability to qualify as a C12 Group franchisee.