Where are the C12 Group training sessions typically located?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
These sessions are typically located in San Antonio, Texas and conducted by Jarrod Albergaria (4 years of experience as a C12 Field Consultant and 4 years of experience with training our franchisees),Joanne Davis (2 years of experience as a C12 Area Chair and 1 year of experience with training our franchisees), and Mike Sharrow (see Item 2). We may have other individuals with subject matter expertise provide certain portions of the training sessions. We engage Topaz Sales Consulting for a required 13-week sales training program for each new franchisee, which does not have to be completed prior to a franchisee opening for business.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, the New Chair Training sessions are typically held in San Antonio, Texas. These sessions are led by experienced C12 Group personnel, including Jarrod Albergaria, who has 4 years of experience as a C12 Field Consultant and 4 years of experience training franchisees, Joanne Davis, with 2 years as a C12 Area Chair and 1 year of training franchisees, and Mike Sharrow. The FDD also mentions that other individuals with subject matter expertise may provide certain portions of the training.
In addition to the New Chair Training, C12 Group engages Topaz Sales Consulting for a required 13-week sales training program for each new franchisee. This sales training does not need to be completed before the franchisee begins operations. C12 Group also hosts semi-annual training workshops, which are mandatory for all C12 Area Chairs, typically lasting two to three days in both the fall and spring.
Prospective franchisees should note that C12 Group reserves the right to determine if the New Chair Training has been satisfactorily completed. The Training Week includes an assessment to evaluate proficiency and readiness. While it's uncommon for a franchisee to fail the training, C12 Group has the authority to establish a remediation plan if necessary. Existing franchisees have the option to retake the New Chair Training for a fee of $2,500.