What specific process must a C12 Group franchisee follow before giving written notice of termination?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee may terminate this Agreement by ninety (90) days' written notice to Franchisor subject to the process described below. In keeping with the principles of transparency and walking mutually "in the light" of Scripture together that has led Franchisor and Franchisee to enter into this Agreement, prior to giving Franchisor written notice of termination, Franchisee must attend the next available Semi-Annual Chair Training and communicate Franchisee's reasons for termination to the other franchisees and Area Chairs in attendance. After receiving feedback from other franchisees and Area Chairs, Franchisee may thereafter terminate this Agreement without cause.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, a franchisee who wishes to terminate their agreement must first fulfill a specific requirement before providing written notice. Prior to giving C12 Group written notice of termination, the franchisee must attend the next available Semi-Annual Chair Training. During this training, the franchisee is required to communicate their reasons for wanting to terminate the agreement to the other franchisees and Area Chairs present.
This process allows for transparency and open communication within the C12 Group franchise system. The intention is to foster a collaborative environment where franchisees can share their concerns and receive feedback from their peers and Area Chairs. This step is rooted in the principles of transparency and mutual understanding, encouraging franchisees to address any issues openly before making a final decision to terminate the agreement.
After the franchisee has presented their reasons for termination and received feedback from other franchisees and Area Chairs at the Semi-Annual Chair Training, they may then proceed to formally terminate the Franchise Agreement by providing a ninety (90) days' written notice to C12 Group. This structured approach ensures that all avenues for resolution have been explored before a franchisee exits the system, aligning with C12 Group's values of unity and fellowship.