What services does C12 Group provide to a franchisee when an individual franchise is sold?

According to C12 Group's 2025 Franchise Disclosure Document, when a franchise is sold, C12 Group agrees to provide certain services to the franchisee. These services include assisting with site selection, training, reference and promotional materials, and assistance with local C12 events. This support ensures a smooth transition and helps the new franchisee establish their business effectively.

For a prospective franchisee, this means that C12 Group offers comprehensive support during the transfer process. This assistance can be invaluable, especially for individuals who may be new to the C12 Group system or business ownership in general. The support covers essential aspects of setting up and running the franchise, from finding a suitable location to marketing the business.

The inclusion of training and promotional materials suggests that C12 Group is invested in maintaining brand consistency and quality across its franchise network. By providing these resources, C12 Group aims to equip the new franchisee with the tools necessary to succeed and uphold the standards of the C12 Group brand. This also helps in ensuring a consistent experience for members and clients.

However, the FDD does not specify the extent or duration of these services. A prospective franchisee should inquire with C12 Group about the specifics of the support provided during a franchise sale, including the length of the training, the types of promotional materials offered, and the level of assistance provided with site selection and event planning.