When does the C12 Group Sales Training Series begin in relation to the New Chair Training?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchised Business, which processes may extend for a reasonable period of time beyond the expiration of the Term.
III. Franchisor's Duties
- New Chair Training. Before Franchisee commences operation, Franchisor will provide Franchisee with a mandatory five-week training program ("New Chair Training"), including four weeks of guided selfstudy combined with weekly live webinar training with a C12 Chair Trainer, followed by a one-week onsite training at Franchisor's Headquarters in San Antonio, TX ("Training Week"). By the conclusion of Training Week, Franchisor will determine in its sole discretion whether Franchisee has sufficiently demonstrated the ability to launch and successfully operate a C12 Franchised Business.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, the Sales Training Series will run in parallel with the New Chair Training. The New Chair Training is a mandatory five-week program that includes four weeks of guided self-study combined with weekly live webinar training, followed by a one-week onsite training at C12 Group's Headquarters.
The Sales Training Series consists of one-hour telephone coaching sessions once per week for thirteen weeks. This series begins at the same time as the four weeks of guided self-study that are part of the New Chair Training.
For a prospective C12 Group franchisee, this means that the sales training is integrated with the initial New Chair Training program. This concurrent approach ensures that new franchisees receive sales guidance and support while learning the fundamentals of operating their C12 Group franchise. The franchisee must attend the Sales Training Series.