What rules of procedure govern the Christian arbitration process for C12 Group?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
The parties agree for the arbitration process to be conducted in accordance with the Christian Conciliation Rules of Procedure contained in the ICC booklet Guidelines for Christian Conciliation.
In accordance with the Rules of Procedure for Christian Conciliation of the Institute for Christian Conciliation (complete text of the Rules is available at www.iccpeace.com/rules or by contacting ICC PEACE at info@iccpeace.com or calling 844-707-3223).
Consistent with these rules, each party to the agreement shall agree to the selection of the arbitrator.
The parties agree that if there is an impasse in the selection of the arbitrator, the Institute for Christian Conciliation (hereafter ICC), shall be asked to provide the name of a qualified person who will serve in that capacity.
Consistent with the Rules of Procedure, the arbitrator shall issue a written opinion within a reasonable time.
The parties acknowledge that the resolving of conflicts requires time and financial resources.
In an effort to fully encourage and implement a biblically faithful process, Franchisor agrees to pay all fees and expenses, which may be required by the mediator, case administrator, and/or arbitrator.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, the Christian arbitration process is conducted following the Christian Conciliation Rules of Procedure outlined in the ICC booklet Guidelines for Christian Conciliation. The complete text of these rules is accessible on the ICC PEACE website or by contacting ICC PEACE directly.
Consistent with these rules, both C12 Group and the franchisee must agree on the selection of the arbitrator. If an agreement cannot be reached, the Institute for Christian Conciliation (ICC) will provide a name of a qualified person to serve as the arbitrator. The arbitrator is then required to issue a written opinion within a reasonable timeframe, adhering to the established Rules of Procedure.
C12 Group also commits to covering all fees and expenses associated with the mediator, case administrator, and/or arbitrator, aiming to fully support a biblically faithful resolution process. This indicates C12 Group's commitment to resolving disputes in alignment with Christian values and principles, while also alleviating the financial burden on the franchisee during the arbitration process.