Is C12 Group required to host monthly teleconference calls with all franchisees?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Additional Support. During the Term of the Agreement, Franchisor may, but is not required to, provide the following support to Franchisee:
- a. Host monthly teleconference calls with all C12 franchisees to discuss each month's meeting materials, Territory development and events, and discuss issues of common interest;
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, C12 Group is not required to host monthly teleconference calls with all franchisees. While C12 Group may provide this support, it is explicitly stated as optional.
The FDD indicates that during the term of the agreement, C12 Group may, but is not required to, host monthly teleconference calls with all C12 Group franchisees. These calls would be used to discuss each month's meeting materials, territory development and events, and issues of common interest.
This discretionary support means that franchisees cannot rely on these calls as a guaranteed resource. A prospective franchisee should confirm the frequency and content of these calls with current franchisees during their due diligence to understand the level of support actually provided. This is a common practice in franchising, where franchisors often retain the flexibility to modify their support programs.