Does the C12 Group provide a localized website for franchisees?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
nchisee's compliance and outlining any updates to the FDD.
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- Providing a localized C12 website (e.g., www.C12Atlanta.com) and C12 email address (e.g., Paul.Tarsus@C12forums.com) to help you establish a unique web face consistent with C12's overall web presence (FA Section III). These standardized elements are hosted by C12 at no cost to you. Additional customizations can be negotiated at cost to the franchisee, and all digital activities must be in compliance with C12 Brand Standards and approved prior to being live online as set forth in the Operations Manual.
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- Providing you with valuable tools and resources for your own use and for your members' use where applicable.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, C12 Group provides franchisees with a localized website and email address to help establish a unique web presence that aligns with C12 Group's overall brand. For example, a franchisee in Atlanta might receive a website address like www.C12Atlanta.com and an email address like Paul.Tarsus@C12forums.com.
C12 Group also includes the franchisee's territory, local information, and event details on the main C12 websites (C12forums.com & JoinC12.com), provided the franchisee supplies the necessary information. This integration helps to promote local events and information through the company's established online platforms.
While C12 Group hosts these standardized website elements at no cost to the franchisee, any additional customizations are the franchisee's responsibility and expense. All digital activities must comply with C12 Group's brand standards and require approval before going live, as outlined in the Operations Manual. This ensures that while franchisees have a local presence, they maintain a consistent brand image.