Will C12 Group provide franchisees with a localized website URL?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
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- Email. Franchisor will provide Franchisee with a localized C12 website URL that is descriptive of the Franchisee's Franchised Business and Territory (e.g. www.C12 Altlanta.com) and a C12 email address (e.g., Paul. Tarsus@C12forums.com) to help Franchisee establish a unique web face consistent with C12's overall online presence. These standardized elements are owned and hosted by Franchisor at no cost to Franchisee. Additional customizations can be negotiated at cost to Franchisee, and all related digital activities must be in compliance with C12 Brand Standards and approved prior to being live online as set forth in the Operations Manual.
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- Additional Support. During the Term of the Agreement, Franchisor may, but is not required to, provide the following support to Franchisee:
- a. Host monthly teleconference calls with all C12 franchisees to discuss each month's meeting materials, Territory development and events, and discuss issues of common interest;
- b. Provide periodic digital campaigns to highlight C12's offerings and community events, as a promotional device via email to help Franchisee routinely maintain contact with local prospects;
- c. Provide generally helpful C12 member value-added tools, resources or subscriptions as Franchisor determines to be broadly beneficial for Franchisee, Franchisee's C12 members, and the C12 franchise system.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to C12 Group's 2025 Franchise Disclosure Document, C12 Group will provide franchisees with a localized C12 website URL that is descriptive of the Franchisee's Franchised Business and Territory. An example of this would be www.C12 Altlanta.com. C12 Group also provides a C12 email address to help franchisees establish a unique web face consistent with C12 Group's overall online presence. An example of this would be Paul. Tarsus@C12forums.com.
These standardized elements are owned and hosted by C12 Group at no cost to the franchisee. However, additional customizations can be negotiated at cost to the franchisee. All related digital activities must comply with C12 Group Brand Standards and be approved before going live online, as detailed in the Operations Manual.
Furthermore, C12 Group will post and maintain easy-to-search information on the franchisee, the franchisee's territory, noteworthy local information, and planned area event/meeting dates and locations on C12 Group's website if the franchisee furnishes the necessary information. Franchisees may not use any other website URL or name, except the one C12 Group agrees to and assigns to the franchisee upon granting the territory.