Does the C12 Group provide a C12 email address for franchisees?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Providing a localized C12 website (e.g., www.C12Atlanta.com) and C12 email address (e.g., Paul.Tarsus@C12forums.com) to help you establish a unique web face consistent with C12's overall web presence (FA Section III).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, C12 Group provides franchisees with a localized C12 email address. This email address, such as Paul.Tarsus@C12forums.com, is intended to help franchisees establish a unique web presence that aligns with C12 Group's overall brand.
Having a C12 Group email address can be beneficial for franchisees as it enhances their professional image and credibility when communicating with potential members and other stakeholders. It also ensures consistency in branding across the C12 Group network. The FDD specifies that this is part of the ongoing assistance C12 Group provides to its franchisees.
Prospective franchisees should confirm with C12 Group the specific process for obtaining and setting up their C12 email address during the initial training and setup phase. Understanding the guidelines for using the email address in accordance with C12 Group's brand standards is also important.