What are the potential benefits of participating in the C12 Group's training programs, considering the Training and Technology Fee in Item 5 and the franchisor's assistance in Item 11?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
the Initial Franchise Fee (FA Sections III, IV, and V).
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- Providing you with an intensive five-week training program (New Chair Training), including four weeks of guided, self-study combined with weekly live webinar training with a C12 Trainer, followed by a one-week on-site Training Week at the C12 home office (FA Sections III, IV) which includes: orientation to C12's vision, mission, core values, doctrine, and promise; discussion of C12's process, materials, protocols, methods, affiliates, and C12 services/resources; actual CEO Forum visitation and audit; discussion of Territory development and your specific business plan and action plan; and approval of your business plan. Training Week must be completed to C12's satisfaction.
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- Providing you with a Franchise Training Manual (FA Section III) and additional training materials. The contents of the current version of the Franchisee Training is set forth in Exhibit E.
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- Supplying initial start-up materials to aid in prospect development, member recruitment, and meeting facilitation, including guest binders, forms, stationery supplies, website-based resources, and promotional materials (FA Section III). The franchisee is responsible for purchasing and maintenance of a color printer and computer projector for their practice as needed with an
estimated cost between $300-$1000 to purchase (FA Section IV.1.b).
- Supplying foundational print and audio resources, including online resources, which share content from C12 and affiliates (FA Section III). These will generally be made available prior to and during Training Week.
Continuing Assistance
Our obligations to you during the operation of your franchise include:
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- To co-plan a C12 executive briefing event, where an experienced C12 leader, peer, member, or other contributor will travel to your Territory at no cost to you to provide a C12 overview presentation to prospects and help you to address questions (FA Section III). You will incur the cost of locally hosting the event and you must schedule this event to coincide with the availability of one of C12's leaders or designated representatives. This is not a part of the Prepaid or Co-op Marketing funds.
What This Means (2025 FDD)
According to the 2025 FDD, C12 Group offers several training programs and support systems designed to assist franchisees in establishing and growing their businesses. New franchisees participate in an intensive five-week New Chair Training program, which includes four weeks of guided self-study combined with weekly live webinar training, followed by a one-week on-site Training Week at the C12 Group home office. This training covers C12 Group's vision, mission, core values, processes, materials, and services, and includes a CEO Forum visitation and audit, as well as business plan development. Franchisees also receive a Franchise Training Manual and additional training materials. Prior to attending Training Week and upon payment of the Training and Technology Fee, franchisees receive the C12 Group Area Chair Training Kit, which includes the training curriculum, business plan documents, reading and reference materials, and C12 branded items.
C12 Group provides ongoing support and training to help franchisees develop their territories and facilitate member groups. This includes a mandatory Sales Training Series consisting of one-hour telephone coaching sessions once per week for thirteen weeks, running parallel with the initial self-study period. C12 Group also hosts semi-annual training workshops for the Area Chairs community, typically lasting two to three days each in the fall and spring. Franchisees pay a $110/month training fee to participate in both the semi-annual mandatory national chair training gatherings and semi-annual regional chair events, while bearing their own travel and lodging costs. Additionally, C12 Group engages in monthly teleconference calls with Principal Chairs to discuss meeting materials, territory development, and other relevant issues.
These training programs and support systems aim to equip C12 Group franchisees with the knowledge, skills, and resources necessary to effectively operate their franchises. The initial and ongoing training helps franchisees understand C12 Group's business model, develop their business plans, and recruit and manage members. The support provided by C12 Group, including marketing assistance, website presence, and consultation, can further aid franchisees in growing their territories and building successful businesses. The annual credit of $500 to purchase C12 promotional materials from the online store is another benefit that can help franchisees market their services effectively.