When will the C12 Group post information about the franchisee on its website?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Before Franchisee commences operation, Franchisor will post and maintain easy-to-search information on Franchisee, Franchisee's Territory, noteworthy local information, and planned area event/meeting dates and locations on Franchisor's website if Franchisee furnishes the necessaryinformation.
After Franchisee commences operation, Franchisor will maintain an online C12 resource/website for Chairs and Members with downloadable resources, standard elements of franchise operation, and a mandatory CRM.
Franchisee shall maintain current information on Franchisor's website(s) regarding Franchisee, Franchisee's local group meeting locations and times, local C12 events and news, and provide every C12 member an opportunity to participate in any global C12 web functionality (e.g., search for other members, benchmarking, bulletin board/blog functions, etc.).
Franchisor will provide Franchisee with a localized C12 website URL that is descriptive of the Franchisee's Franchised Business and Territory (e.g. www.C12 Altlanta.com) and a C12 email address (e.g., Paul. Tarsus@C12forums.com) to help Franchisee establish a unique web face consistent with C12's overall online presence. These standardized elements are owned and hosted by Franchisor at no cost to Franchisee. Additional customizations can be negotiated at cost to Franchisee, and all related digital activities must be in compliance with C12 Brand Standards and approved prior to being live online as set forth in the Operations Manual.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, C12 Group will post information about a franchisee on its website before the franchisee begins operations. This includes easy-to-search information about the franchisee, the franchisee's territory, noteworthy local information, and planned area event/meeting dates and locations. However, C12 Group will only post this information if the franchisee provides the necessary information to them.
After the franchisee commences operations, the franchisee is expected to maintain current information on C12 Group's website(s) regarding themselves, their local group meeting locations and times, local C12 events and news. The franchisee must also provide every C12 member an opportunity to participate in any global C12 web functionality, such as searching for other members, benchmarking, and bulletin board/blog functions.
C12 Group also provides the franchisee with a localized C12 website URL that is descriptive of the Franchisee's Franchised Business and Territory and a C12 email address to help the franchisee establish a unique web face consistent with C12's overall online presence. These standardized elements are owned and hosted by C12 Group at no cost to the franchisee. Additional customizations can be negotiated at cost to the franchisee, and all related digital activities must comply with C12 Brand Standards and be approved prior to being live online as set forth in the Operations Manual.