Can the order of delivery of the C12 Group training program vary?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
---| | IFC Accredited Executive/Leadership | 6 | 28 | In-person at | The Training Program (New Chair Training) is mandatory. Some elements may be delivered via on-site video (e.g., DVD or web-based) presentation and training manual. The order of the delivery may vary depending upon the scheduling of the C12 CEO Forum meeting or as the Trainer may decide.
These sessions are typically located in San Antonio, Texas and conducted by Jarrod Albergaria (4 years of experience as a C12 Field Consultant and 4 years of experience with training our franchisees),Joanne Davis (2 years of experience as a C12 Area Chair and 1 year of experience with training our franchisees), and Mike Sharrow (see Item 2). We may have other individuals with subject matter expertise provide certain portions of the training sessions. We engage Topaz Sales Consulting for a required 13-week sales training program for each new franchisee, which does not have to be completed prior to a franchisee opening for business.
C12 will determine whether New Chair Training has been satisfactorily completed. Training Week will typically involve an assessment to evaluate proficiency and readiness. While it is rare for an incoming franchisee to fail to complete training to our satisfaction, C12 reserves the right to make this determination and establish a remediation plan with the franchisee. C12 has the unilateral right to evaluate your personal abilities, aptitude, calling, fit, and financial ability to qualify as a C12 franchisee. Existing franchis
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, the order in which the New Chair Training program is delivered can vary. The FDD states that the order of delivery may depend on the scheduling of the C12 CEO Forum meeting or as the trainer decides. This flexibility allows C12 Group to adjust the training to accommodate scheduling needs and the trainer's discretion.
This flexibility in training delivery could be beneficial for franchisees as it allows for a more tailored and adaptable learning experience. Franchisees should confirm with C12 Group the specific elements of the training program and how the order of delivery might be adjusted in their particular case. Understanding the potential variations can help franchisees prepare for the training and optimize their learning experience.
New C12 Group franchisees should note that the New Chair Training program is mandatory. Some elements of the training may be delivered via on-site video presentations and a training manual. The training sessions are typically located in San Antonio, Texas, and conducted by experienced C12 Group trainers. Existing franchisees have the option to retake the New Chair Training for a fee of $2,500.