Does the C12 Group New Chair Training include approval of my business plan?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
the Initial Franchise Fee (FA Sections III, IV, and V).
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- Providing you with an intensive five-week training program (New Chair Training), including four weeks of guided, self-study combined with weekly live webinar training with a C12 Trainer, followed by a one-week on-site Training Week at the C12 home office (FA Sections III, IV) which includes: orientation to C12's vision, mission, core values, doctrine, and promise; discussion of C12's process, materials, protocols, methods, affiliates, and C12 services/resources; actual CEO Forum visitation and audit; discussion of Territory development and your specific business plan and action plan; and approval of your business plan. Training Week must be completed to C12's satisfaction.
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- Providing you with a Franchise Training Manual (FA Section III) and additional training materials. The contents of the current version of the Franchisee Training is set forth in Exhibit E.
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- Supplying initial start-up materials to aid in prospect development, member recruitment, and meeting facilitation, including guest binders, forms, stationery supplies, website-based resources, and promotional materials (FA Section III).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, the New Chair Training program does include discussion and approval of your business plan. Specifically, the five-week training program includes a one-week on-site Training Week at the C12 home office.
During this Training Week, C12 Group franchisees will participate in discussions regarding territory development and their specific business and action plans. A key component of the training is the approval of the franchisee's business plan, which must be completed to C12 Group's satisfaction.
C12 Group also determines whether the New Chair Training has been satisfactorily completed. Training Week typically involves an assessment to evaluate proficiency and readiness. While it is rare for an incoming franchisee to fail to complete training to their satisfaction, C12 Group reserves the right to make this determination and establish a remediation plan with the franchisee. Existing franchisees have the option to retake New Chair Training for a fee of $2,500.