Where does the in-person component of the C12 Group New Chair Training take place?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Initial Franchise Fee (FA Sections III, IV, and V).
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- Providing you with an intensive five-week training program (New Chair Training), including four weeks of guided, self-study combined with weekly live webinar training with a C12 Trainer, followed by a one-week on-site Training Week at the C12 home office (FA Sections III, IV) which includes: orientation to C12's vision, mission, core values, doctrine, and promise; discussion of C12's process, materials, protocols, methods, affiliates, and C12 services/resources; actual CEO Forum visitation and audit; discussion of Territory development and your specific business plan and action plan; and approval of your business plan. Training Week must be completed to C12's satisfaction.
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- Providing you with a Franchise Training Manual (FA Section III) and additional training materials. The contents of the current version of the Franchisee Training is set forth in Exhibit E.
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- Supplying initial start-up materials to aid in prospect development, member recruitment, and meeting facilitation, including guest binders, forms, stationery supplies, website-based resources, and promotional materials (FA Section III).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to the 2025 FDD, the C12 Group's New Chair Training program includes both self-study and in-person components. The in-person portion of the New Chair Training, specifically the one-week on-site Training Week, takes place at the C12 Group home office. The FDD also indicates that these sessions are typically located in San Antonio, Texas.
The in-person training is conducted by individuals such as Jarrod Albergaria, who has experience as a C12 Field Consultant and in training franchisees, and Joanne Davis, who has experience as a C12 Area Chair and in training franchisees. Mike Sharrow may also be involved. C12 Group may also use other individuals with subject matter expertise to provide certain portions of the training sessions.
Prospective franchisees should note that the Training Program is mandatory, and C12 Group determines whether it has been satisfactorily completed. The Training Week typically involves an assessment to evaluate proficiency and readiness. Existing franchisees have the option to retake New Chair Training for a fee of $2,500.