What information must a C12 Group franchisee maintain on the Franchisor's website?

According to C12 Group's 2025 Franchise Disclosure Document, franchisees are required to maintain current information on the franchisor's website(s). This includes details about the franchisee themselves, the locations and times of their local group meetings, and local C12 events and news. This ensures that members and potential members have access to up-to-date information about local C12 Group activities.

Additionally, franchisees must provide every C12 member with the opportunity to participate in any global C12 web functionality. This encompasses features such as searching for other members, accessing benchmarking data, and utilizing bulletin board or blog functions. By keeping this information current and accessible, C12 Group aims to foster a connected and informed community among its members.

Before a C12 Group franchisee begins operations, the franchisor will post and maintain easy-to-search information on the franchisee, their territory, noteworthy local information, and planned area event/meeting dates and locations on the franchisor's website, provided the franchisee furnishes the necessary information. This initial setup helps establish the franchisee's online presence and ensures that potential members can easily find relevant details about their local C12 Group.

C12 Group also provides franchisees with a localized C12 website URL and a C12 email address to help them establish a unique web presence consistent with C12's overall online branding. These standardized elements are owned and hosted by the franchisor at no cost to the franchisee. This support helps franchisees maintain a professional and consistent online identity while adhering to C12 Group's brand standards.