If C12 Group modifies the use of an item covered by copyright, what must the franchisee do?

According to the 2025 C12 Group Franchise Disclosure Document, if C12 Group decides to add, modify, or discontinue the use of an item or process covered by a patent or copyright, the franchisee must also do so. This means franchisees are obligated to comply with any changes C12 Group makes to its copyrighted materials or patented processes. This requirement ensures uniformity and consistency across all C12 Group franchises.

This obligation is further reinforced by the requirement that franchisees must operate their franchise in accordance with the Chair Training Manual and Workbook, as well as the standard practices maintained in the C12 Manual and on the C12 Group web portal. Franchisees are also prohibited from reproducing C12 Group's trade name, logo, or copyrighted materials beyond normal, permitted uses without prior written permission and compliance with the C12 Brand Standards Guide.

These stipulations highlight the importance of franchisees staying updated with any modifications or updates issued by C12 Group. Failure to comply with these changes could potentially lead to a breach of the franchise agreement. Prospective franchisees should ensure they have a clear understanding of how C12 Group communicates these changes and the expected timeline for implementation to avoid any operational disruptions.