If a C12 Group franchisee needs to send a notice to the C12 Group, to what address should the notice be sent?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Any notice required to be given under this Agreement shall be in writing and shall be delivered by personal service or by USPS registered or certified mail, return receipt requested, postage prepaid or by UPS or FedEx. Notices to C12 shall be addressed to our home office, 777 E. Sontera Blvd., Suite 305, San Antonio, TX 78258 or other address as We may designate in writing. Notices to Franchisee shall be addressed to Franchisee at the address set forth in the preamble of this Agreement, or other address as Franchisee may designate in writing by notice delivered in accordance with this section.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 FDD, any formal notice a C12 Group franchisee needs to send to C12 Group should be delivered in writing. The written notice can be delivered via personal service, USPS registered or certified mail (return receipt requested, postage prepaid), or by UPS or FedEx. The address to send the notice to C12 Group is 777 E. Sontera Blvd., Suite 305, San Antonio, TX 78258, or to any other address that C12 Group designates in writing.
For notices sent to the franchisee, the address is the one listed in the preamble of the Franchise Agreement, unless the franchisee provides a different address in writing to C12 Group. It is important for franchisees to keep their contact information updated with C12 Group to ensure they receive all important communications.
This level of detail regarding notification procedures is typical for franchise agreements. Clearly defined communication channels help to avoid misunderstandings and ensure that both parties are aware of their rights and obligations. Franchisees should carefully note these requirements and adhere to them when communicating with C12 Group on important matters.