Who hosts the standardized website and email elements provided by C12 Group?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
nsistent with C12's overall web presence (FA Section III). These standardized elements are hosted by C12 at no cost to you. Additional customizations can be negotiated at cost to the franchisee, and all digital activities must be in compliance with C12 Brand Standards and approved prior to being live online as set forth in the Operations Manual.
-
- Providing you with valuable tools and resources for your own use and for your members' use where applicable.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, C12 Group hosts the standardized website and email elements for its franchisees at no cost. These standardized elements include a localized C12 website (e.g., www.C12Atlanta.com) and a C12 email address (e.g., Paul.Tarsus@C12forums.com).
This means that as a C12 Group franchisee, you will receive a website and email address that aligns with C12 Group's overall web presence, which is managed and maintained by C12 Group. This ensures brand consistency and reduces the technical burden on the franchisee.
While the basic standardized website and email are provided at no cost, franchisees can negotiate additional customizations, but these will be at the franchisee's expense. All digital activities and customizations must comply with C12 Group's brand standards and require approval before going live online, as detailed in the Operations Manual. This protects the brand's image and ensures a consistent message across all franchise locations.