Does C12 Group hire or train employees for my C12 Group business?

According to the 2025 C12 Group Franchise Disclosure Document, C12 Group does not hire or train employees for your C12 Group business. The FDD specifies that C12 Group's obligations before the commencement of operations do not include hiring or training employees for the Area Chairs' C12 Group businesses. This means that as a franchisee, you are solely responsible for all staffing needs and employee training within your organization.

This aspect of the franchise agreement places the onus on the franchisee to manage their personnel independently. Franchisees will need to budget for recruitment, salaries, benefits, and training programs for any staff they employ. This also means the franchisee has full control over who they hire and how they train them, allowing for customization to fit their specific business needs and local market conditions.

While C12 Group does not directly provide employees, they do offer extensive training and support to the franchisee themselves. This includes a five-week New Chair Training program, a Franchise Training Manual, and ongoing consultation regarding territory development. This focus on franchisee training suggests that C12 Group prioritizes equipping the franchisee with the skills and knowledge necessary to operate the business successfully, rather than providing direct staffing assistance.

Prospective franchisees should carefully consider the implications of being fully responsible for hiring and training their own staff. This requires an understanding of local labor laws, effective recruitment strategies, and the development of comprehensive training programs. While this independence offers flexibility, it also demands a significant investment of time and resources from the franchisee.