How does C12 Group handle replacements, maintenance, and repairs to property and equipment?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
- c.
Computer Equipment.
Franchisee must possess and use a personal computer in the day-today operation of the Franchised Business in order to effectively communicate with both Franchisor and Franchisee's local C12 members.
Franchisee's computer must be up to date and be able to interface with Google Workspace.
Franchisee must also have the capability to print C12 materials.
In order to deliver the required content at monthly forums with mixed media capability, Franchisee agrees to acquire necessary computer devices, projection, audio/video and recording equipment sufficient to project digital video and broadcast audio as Franchisor may require from time to time.
Franchisee must purchase and utilize all computer hardware, software, applications, and other means of technology as Franchisor may require from time to time.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, franchisees are responsible for maintaining and updating their computer equipment. C12 Group requires franchisees to possess and use a personal computer for day-to-day operations to communicate effectively with the franchisor and local C12 members.
The computer must be up-to-date and compatible with Google Workspace, and the franchisee must have printing capabilities for C12 materials. Franchisees also need to acquire computer devices, projection, audio/video, and recording equipment to deliver content at monthly forums, ensuring they can project digital video and broadcast audio as required by C12 Group.
Overall, the franchisee bears the responsibility for ensuring their technology meets C12 Group's standards and for keeping it updated. This includes purchasing necessary hardware, software, and applications as required by C12 Group. This ensures franchisees can effectively operate their franchise and deliver the required content and services to C12 members.