What is the geographic limit on soliciting current or prospective members for a C12 Group Franchisee?

According to the 2025 C12 Group Franchise Disclosure Document, a franchisee is restricted from soliciting current or prospective members who live and work outside of their designated territory. This means a franchisee's marketing and recruitment efforts should primarily focus on individuals and businesses located within the specific geographic area outlined in their franchise agreement. The territory is described in the map and list of zip codes attached to the agreement.

However, the FDD clarifies that a C12 Group franchisee may provide services to members who live or work outside of their territory if those members desire to participate in meetings within the franchisee's territory. Conversely, individuals within a franchisee's territory are not restricted from engaging with C12 Group businesses operated by other franchisees or the franchisor.

If a franchisee is contacted by prospective members who live and work outside of their territory, the franchisee is obligated to inform these individuals about other C12 Group business forum options, if available. They must also provide the contact information of the C12 Group franchisee whose territory the prospective members reside and work within. This policy aims to ensure that prospective members are connected with the franchisee best positioned to serve them based on their location.