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Is a C12 Group franchisee's 'Member, Vendor, or Prospect Gifts' eligible for reimbursement?

C12_Group Franchise · 2025 FDD

Answer from 2025 FDD Document

Eligible for Reimbursement Ineligible for Reimbursement
Print or Digital PR Campaign Sports Team or Mission Trip Sponsorship
Targeted Direct Mail Campaign Event Hosting or Printing Costs
Email Nurturing Campaign Member, Vendor, or Prospect Gifts
Targeted Social Media Advertising Marketing Collateral/Material Purchase
Google Ad Campaign Lead or Contact List without Campaign
Radio or TV Advertising Spots Software Subscriptions/Membership Fees
Event Sponsorship with Speaking Opportunity Graphic Designer/Videographer Fee Consultant

Source: Item 6 — OTHER FEES (FDD pages 12–17)

What This Means (2025 FDD)

According to C12 Group's 2025 Franchise Disclosure Document, expenses for 'Member, Vendor, or Prospect Gifts' are specifically listed as ineligible for reimbursement. This means that if a franchisee spends money on gifts for members, vendors, or potential clients, they cannot seek reimbursement for those expenses from C12 Group.

C12 Group does allow for reimbursement of certain marketing expenses, but these are limited to specific categories. To receive reimbursement, a franchisee must submit a document detailing the purpose, timeline, target audience, cost, planned activities, expected ROI, and measurement methods of their marketing initiative. C12 Group then reviews the request and approves or denies it within approximately 7-10 days.

Other expenses that are ineligible for reimbursement include sports team or mission trip sponsorships, event hosting or printing costs, marketing collateral/material purchases, lead or contact lists without a campaign, software subscriptions/membership fees, and graphic designer/videographer fees. Franchisees should carefully consider these limitations when planning their marketing and operational budgets.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.