Is a C12 Group franchisee required to keep their computer updated?

According to C12 Group's 2025 Franchise Disclosure Document, franchisees are not required to keep their computers updated. However, C12 Group estimates that franchisees may incur approximately $1,000 every 3-4 years to update or replace their computer.

The computer hardware must be capable of operating Microsoft Office programs (Word, Excel), Apple/Mac products (Keynote), and Google Suite web products. If a franchisee needs to purchase a computer, they should anticipate a minimum purchase price of $1,000. In addition to a computer, other devices, projection, audio/visual, and recording equipment will be needed, with the cost estimated between $300-$1,000. The cost for Microsoft Word, Excel, and PowerPoint is estimated to be a minimum of $700.

Franchisees must also have high-speed internet and emailing service capable of receiving 300+ MB files and a laser or inkjet color printer to locally print supplemental C12 materials periodically. C12 Group reserves the right to require franchisees to acquire a suitable computer projector in the future. Any updates of computer hardware or software requirements or related equipment will be set forth in the annual franchise compliance administrative update letter. There is no cost associated with maintenance, updating, upgrading, or support of the C12 App and CRM, which C12 Group maintains and provides.