Can the C12 Group franchise agreement be modified?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
In accordance with the terms of this Agreement, Franchisor grants Franchisee the right to operate a Franchised Business within the Territory described in the map and list of zip codes attached hereto. Franchisee agrees to comply with Franchisor's rules, regulations, methods, procedures, programs, policies, and standards, as may be modified in Franchisor's sole discretion from time to time, set forth in Franchisor's Operations Manual or as otherwise communicated to Franchisee in writing and to adhere to standards of Christian conduct as established in Scripture. Franchisee shall only offer and sell those services and products that Franchisor has approved of in writing or as provided for in Franchisor's Operations Manual. Franchisor may modify the approved products or services in Franchisor's sole discretion from time to time, and Franchisee must comply with such modifications.
Source: Item 17 — RENEWAL, TERMINATION, TRANSFER, AND DISPUTE RESOLUTION (FDD pages 36–40)
What This Means (2025 FDD)
The 2025 C12 Group Franchise Disclosure Document states that franchisees must comply with C12 Group's rules, regulations, methods, procedures, programs, policies, and standards. These may be modified at C12 Group's sole discretion from time to time. These rules are set forth in C12 Group's Operations Manual or as otherwise communicated to the franchisee in writing. Franchisees must also adhere to standards of Christian conduct as established in Scripture. C12 Group may modify the approved products or services in its sole discretion from time to time, and franchisees must comply with such modifications.
This means that while the initial franchise agreement sets the foundation, C12 Group retains the right to make changes to various aspects of the business operations and standards. These changes can be communicated through the Operations Manual or in writing. For a prospective franchisee, this indicates a need to stay updated with any modifications made by C12 Group and to adapt their business practices accordingly.
It is typical in franchising for franchisors to retain some flexibility to update their systems and standards. However, the extent of these modifications and their potential impact on a franchisee's business can vary. Therefore, a prospective C12 Group franchisee should seek clarification on the types of changes that have been implemented in the past and how C12 Group ensures that franchisees are adequately informed and supported in adapting to these changes.