What is the format of the first four weeks of the C12 Group's New Chair Training?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
the Initial Franchise Fee (FA Sections III, IV, and V).
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- Providing you with an intensive five-week training program (New Chair Training), including four weeks of guided, self-study combined with weekly live webinar training with a C12 Trainer, followed by a one-week on-site Training Week at the C12 home office (FA Sections III, IV) which includes: orientation to C12's vision, mission, core values, doctrine, and promise; discussion of C12's process, materials, protocols, methods, affiliates, and C12 services/resources; actual CEO Forum visitation and audit; discussion of Territory development and your specific business plan and action plan; and approval of your business plan. Training Week must be completed to C12's satisfaction.
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- Providing you with a Franchise Training Manual (FA Section III) and additional training materials. The contents of the current version of the Franchisee Training is set forth in Exhibit E.
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Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to C12 Group's 2025 Franchise Disclosure Document, the New Chair Training program is an intensive five-week program. The first four weeks consist of guided, self-study combined with weekly live webinar training with a C12 Trainer. The fifth week is an on-site Training Week at the C12 Group home office.
During the on-site Training Week, franchisees will receive an orientation to C12 Group's vision, mission, core values, doctrine, and promise. There will be discussions of C12 Group's processes, materials, protocols, methods, affiliates, and C12 services/resources. Franchisees will also participate in an actual CEO Forum visitation and audit, discuss territory development and their specific business plan and action plan, and receive approval of their business plan.
The Training Week must be completed to C12 Group's satisfaction. The FDD also mentions that C12 Group engages Topaz Sales Consulting for a required 13-week sales training program for each new franchisee, which does not have to be completed prior to a franchisee opening for business.