What is the estimated cost range for all computer-related hardware and software, including the computer, Microsoft Office, and other devices, that a new C12 Group franchisee might incur?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
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Computer Requirement
The personal computer we require you to use in the day-to-day operation of your Franchise must be capable of operating Microsoft Office programs (Word, Excel) as well as Apple/Mac products (Keynote) and Google Suite web products. Prices for such computer hardware vary widely depending in part on the other features you select as components of such hardware and whether you select a laptop or a desktop computer. However, if you do not already have such a computer, you should anticipate a minimum purchase price for such hardware of $1,000. In addition to a computer, other devices, projection, audio/visual, and recording equipment will be needed as mentioned below; the cost of purchasing such equipment will vary based on need and is estimated between $300-$1,000. Prices charged for Microsoft Word, Excel, and PowerPoint also may vary widely. As of the date of this disclosure document such cost is estimated to be a minimum of $700. You must also have high-speed internet and emailing service capable of receiving 300+ MB files. You also will need a laser or inkjet color printer to locally print supplemental C12 materials periodically. We also reserve the right to require you to acquire a suitable computer projector in the future as certain elements of the C12 monthly process may be deliverable via web or video delivery. Generally, C12 franchisees operate out of a home office, although those building a multi-unit practice or affiliated with another business entity may choose to operate from a commercial office location at their discretion. We will not have independent access to franchisees' computer data and information. Any updates of computer hardware or software requirements or related equipment will be set forth in the annual franchise compliance administrative update letter. There is no cost associated with maintenance, updating, upgrading, or support of the C12 App and CRM, which C12 maintains and provides for you. We do not require you to keep your computer updated, but we estimate that you may incur appro
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to C12 Group's 2025 Franchise Disclosure Document, a new franchisee can expect to spend between $2,000 and $2,700 on computer-related expenses. This includes a minimum of $1,000 for a computer capable of running Microsoft Office, Apple/Mac products, and Google Suite, plus an estimated $300 to $1,000 for other devices, projection, audio/visual, and recording equipment. Additionally, the cost for Microsoft Word, Excel, and PowerPoint is estimated to be a minimum of $700. C12 Group also estimates that franchisees may incur approximately $1,000 every 3-4 years to update or replace their computer.
It is important to note that the prices for computer hardware and software can vary widely based on selected features and vendor pricing. The $700 minimum for Microsoft Office may fluctuate based on current market prices and available licensing options. The need for projection, audio/visual, and recording equipment will depend on the franchisee's specific needs and preferences for conducting meetings and presentations.
While C12 Group does not require franchisees to keep their computers updated, the estimate of $1,000 every 3-4 years for updates or replacements is a recurring expense that franchisees should factor into their long-term financial planning. This ensures they can maintain the necessary technology to operate their franchise effectively. There is no cost associated with maintenance, updating, upgrading, or support of the C12 App and CRM, which C12 maintains and provides for you.
Prospective franchisees should carefully consider these technology costs when evaluating the overall investment required to start a C12 Group franchise. They should also research current pricing for computer hardware and software to develop a more accurate estimate based on their specific needs and preferences.