What is the duration of the onsite training portion of the C12 Group's New Chair Training?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchised Business, which processes may extend for a reasonable period of time beyond the expiration of the Term.
III. Franchisor's Duties
- New Chair Training. Before Franchisee commences operation, Franchisor will provide Franchisee with a mandatory five-week training program ("New Chair Training"), including four weeks of guided selfstudy combined with weekly live webinar training with a C12 Chair Trainer, followed by a one-week onsite training at Franchisor's Headquarters in San Antonio, TX ("Training Week"). By the conclusion of Training Week, Franchisor will determine in its sole discretion whether Franchisee has sufficiently demonstrated the ability to launch and successfully operate a C12 Franchised Business. If Franchisor determines that Franchisee has not satisfactorily completed New Chair Training, Franchisor will give Franchisee the option to either (i) complete a Remediation Plan or (ii) terminate the Franchise Agreement. If Franchisee elects to complete a Remediation Plan, Franchisor will specify actions that Franchisee must take and other requirements for Franchisee to meet in order to pass New Chair Training or, at Franchisor's option, Franchisee may attend a subsequent Training Week provided that Franchisee pay the additional cost of $2,500 plus travel, hotel, and meals. If Franchisee elects to terminate the Franchise Agreement, Franchisor will refund the Franchise Fee and any unspent portions of the Prepaid Marketing Fund, subject to Franchisee's agreement to remain bound by the confidentiality and non-competition obligations Franchisee previously agreed to under this Agreement before attending New Chair Training. Additionally, if Franchisor determines Franchisee is not making sufficient progress on a Remediation Plan, Franchisor reserves the right to give Franchisee written notice of termination of the Franchise Agreement. If Franchisor terminates the Franchise Agreement as provided for in this Section, Franchisor will refund only any unspent portions of the Prepaid Marketing Fund. All other franchise and training fees are non-refundable. Franchisor reserves the
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, the New Chair Training program includes a one-week onsite training component. This onsite training, referred to as "Training Week," takes place at C12 Group's headquarters in San Antonio, TX. Prior to this week, franchisees complete four weeks of guided self-study combined with weekly live webinar training with a C12 Chair Trainer.
At the conclusion of Training Week, C12 Group will assess whether the franchisee has demonstrated the ability to successfully operate a C12 franchised business. If the franchisee does not meet the required standards, C12 Group offers the option to either complete a Remediation Plan or terminate the Franchise Agreement.
If a franchisee chooses the Remediation Plan and fails to make sufficient progress, C12 Group reserves the right to terminate the Franchise Agreement. Alternatively, the franchisee may attend a subsequent Training Week, but they will incur an additional cost of $2,500, plus travel, hotel, and meal expenses. This intensive training program is designed to equip new franchisees with the necessary skills and knowledge to effectively manage and grow their C12 Group franchise.