What is the duration of the guided self-study portion of the C12 Group's New Chair Training?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchised Business, which processes may extend for a reasonable period of time beyond the expiration of the Term.
III. Franchisor's Duties
- New Chair Training. Before Franchisee commences operation, Franchisor will provide Franchisee with a mandatory five-week training program ("New Chair Training"), including four weeks of guided selfstudy combined with weekly live webinar training with a C12 Chair Trainer, followed by a one-week onsite training at Franchisor's Headquarters in San Antonio, TX ("Training Week"). By the conclusion of Training Week, Franchisor will determine in its sole discretion whether Franchisee has sufficiently demonstrated the ability to launch and successfully operate a C12 Franchised Business. If Franchisor determines that Franchisee has not satisfactorily completed New Chair Training, Franchisor will give Franchisee the option to either (i) complete a Remediation Plan or (ii) terminate the Franchise Agreement. If Franchisee elects to complete a Remediation Plan, Franchisor will specify actions that Franchisee must take and other requirements for Franchisee to meet in order to pass New Chair Training or, at Franchisor's option, Franchisee may attend a subsequent Training Week provided that Franchisee pay the additional cost of $2,500 plus travel, hotel, and meals. If Franchisee elects to terminate the Franchise Agreement, Franchisor will refund the Franchise Fee and any unspent portions of the Prepaid Marketing Fund, subject to Franchisee's agreement to remain bound by the confidentiality and non-competition obligations Franchisee previously agreed to under this Agreement before attending New Chair Training. Additionally, if Franchisor determines Franchisee is not making sufficient progress on a Remediation Plan, Franchisor reserves the right to give Franchisee written notice of termination of the Franchise Agreement. If Franchisor terminates the Franchise Agreement as provided for in this Section, Franchisor will refund only any unspent portions of the Prepaid Marketing Fund. All other franchise and training fees are
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to C12 Group's 2025 Franchise Disclosure Document, the New Chair Training program includes a guided self-study portion. Specifically, the New Chair Training consists of four weeks of guided self-study. During this time, franchisees also participate in weekly live webinar training with a C12 Chair Trainer. This guided self-study is part of a broader five-week training program.
Following the four weeks of guided self-study and webinars, new franchisees attend a one-week onsite training session at C12 Group's headquarters in San Antonio, TX, referred to as "Training Week." At the conclusion of Training Week, C12 Group assesses whether the franchisee has demonstrated the ability to successfully launch and operate a C12 franchised business.
Prospective franchisees should note that satisfactory completion of the New Chair Training is crucial. If C12 Group determines that a franchisee has not met the required standards, the franchisee has the option to either complete a Remediation Plan or terminate the Franchise Agreement. Choosing the Remediation Plan involves specific actions and requirements set by C12 Group to pass the training. Alternatively, the franchisee can attend a subsequent Training Week, incurring an additional cost of $2,500 plus travel, hotel, and meal expenses. If the franchisee chooses to terminate the agreement, C12 Group will refund the Franchise Fee and any unspent portions of the Prepaid Marketing Fund, contingent upon the franchisee's agreement to uphold confidentiality and non-competition obligations.