What documents outline the rules and regulations that a C12 Group Franchisee must comply with?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
nchisor and Franchisee hereby agree as follows:
I. Granted Territory, Trade Names, and Trademarks
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- Grant of Franchise and Territory. In accordance with the terms of this Agreement, Franchisor grants Franchisee the right to operate a Franchised Business within the Territory described in the map and list of zip codes attached hereto. Franchisee agrees to comply with Franchisor's rules, regulations, methods, procedures, programs, policies, and standards, as may be modified in Franchisor's sole discretion from time to time, set forth in Franchisor's Operations Manual or as otherwise communicated to Franchisee in writing and to adhere to standards of Christian conduct as established in Scripture. Franchisee shall only offer and sell those services and products that Franchisor has approved of in writing or as provided for in Franchisor's Operations Manual. Franchisor may modify the approved products or services in Franchisor's sole discretion from time to time, and Franchisee must comply with such modifications.
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- Territorial Restrictions. Franchisee will have the exclusive right to establish a C12 Group business within the Territory and to market C12 Group services, programs, and materials within the Territory.
Franchisee shall not host C12 Group meetings outside of the Territory. Franchisee may provide C12 Group services to members who live or work outside of the Territory but desire to participate in C12 Group meetings within the Territory. Similarly, individuals living within the Territory may engage with C12 Group businesses operated by other franchisees or Franchisor and its affiliates. Franchisee must reside within the Territory unless Franchisor approves otherwise in writing. Franchisee may only establish additional territories with Franchisor's written permission and by meeting Franchisor's then-current requirements for operating a C12 Group business within multiple territories.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, a franchisee must comply with the rules, regulations, methods, procedures, programs, policies, and standards set forth in the C12 Group's Operations Manual. These guidelines may be modified at C12 Group's discretion and communicated to the franchisee in writing. Franchisees must also adhere to standards of Christian conduct as established in Scripture. Franchisees are required to offer and sell only those services and products approved in writing by C12 Group or as provided for in the Operations Manual, and they must comply with any modifications to these offerings.
In addition to the Operations Manual, C12 Group franchisees are expected to follow the System Standards. These standards include using C12 Group agendas, facilitation standards, materials, segments, forms, logos, websites, and formats. Franchisees must also strictly adhere to the C12 Brand Standards Guide for paper and colors. Deviation or substitution is not allowed without prior written approval from C12 Group. Franchisees are obligated to maintain current information on C12 Group's websites regarding their local group meeting locations and times, local events, and news, and provide members with opportunities to participate in global web functionalities.
The franchise agreement also stipulates that franchisees must adhere to C12 Group's basic business model and its various standard processes, due dates, and payments, which may be revised periodically at C12 Group's discretion. Franchisees are expected to engage with their members reliably according to C12 Group's model and serve as facilitators rather than teachers or preachers. They are also prohibited from reproducing the C12 Group trade name, logo, or copyrighted materials beyond normal, permitted uses without prior written permission and compliance with the C12 Brand Standards Guide. Furthermore, franchisees cannot solicit C12 Group members to sell them other products or services.
Prospective franchisees should carefully review the Operations Manual, System Standards, Brand Standards Guide, and the franchise agreement to fully understand the rules, regulations, and standards they must comply with as a C12 Group franchisee. Understanding these requirements is crucial for maintaining the integrity of the C12 Group brand and ensuring a consistent experience for all members.