What is the dependency for receiving a personalized New Member Kit from C12 Group?

According to the 2025 C12 Group Franchise Disclosure Document, the franchisor must receive both the registration form and payment from the franchisee before a New Member Kit or binder will be sent. This kit is intended for the franchisee to then provide to any new C12 member(s).

This stipulation ensures that C12 Group receives the necessary documentation and payment before providing the materials needed to onboard new members. This protects C12 Group's interests by ensuring they are compensated for the resources they provide to franchisees for member recruitment.

For a prospective franchisee, this means they need to be diligent in collecting registration forms and payments from new members and promptly submitting them to C12 Group. Delays in this process could delay the delivery of the New Member Kits, potentially hindering the onboarding process for new members and impacting the franchisee's ability to provide a seamless experience.