Who decides on changes to the C12 Group business model?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor may modify the System Standards at any time and in Franchisor's sole discretion, and Franchisee shall take all steps necessary to comply with changes to Franchisor's System Standards.
Franchisee shall adhere to and comply with Franchisor's basic business model and its various standard processes, due dates, and payments, as they may be revised from time to time in Franchisor's sole discretion.
Any changes made in Franchisor's business model will be made at Franchisor's sole discretion and based on Franchisor's belief that the changes will strengthen the overall platform and enhance the C12 Group franchise system's long-term value to both members and franchisees.
Being in good standing requires Franchisee to remain in compliance with the terms of this Agreement and Franchisee's agreement to any updates or changes in Franchisor's business model and Operations Manual that have occurred during the prior year.
Source: Item 22 — CONTRACTS (FDD page 46)
What This Means (2025 FDD)
According to the 2025 C12 Group Franchise Disclosure Document, C12 Group has the sole discretion to modify its business model. Franchisees must adhere to these changes to remain in compliance with the franchise agreement.
Specifically, C12 Group can revise its standard processes, due dates, and payment terms. These revisions are made at C12 Group's discretion, based on their assessment of what will strengthen the platform and enhance the franchise system's value to both members and franchisees.
For a franchisee, this means that the C12 Group business model they initially invest in may evolve over time. While C12 Group believes these changes will be beneficial, franchisees have a contractual obligation to implement them. A franchisee's agreement to any updates or changes in C12 Group's business model and Operations Manual that have occurred during the prior year is required for the annual renewal of the franchise agreement.