Is completion of Training Week required to C12 Group's satisfaction?
C12_Group Franchise · 2025 FDDAnswer from 2025 FDD Document
the Initial Franchise Fee (FA Sections III, IV, and V).
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- Providing you with an intensive five-week training program (New Chair Training), including four weeks of guided, self-study combined with weekly live webinar training with a C12 Trainer, followed by a one-week on-site Training Week at the C12 home office (FA Sections III, IV) which includes: orientation to C12's vision, mission, core values, doctrine, and promise; discussion of C12's process, materials, protocols, methods, affiliates, and C12 services/resources; actual CEO Forum visitation and audit; discussion of Territory development and your specific business plan and action plan; and approval of your business plan. Training Week must be completed to C12's satisfaction.
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- Providing you with a Franchise Training Manual (FA Section III) and additional training materials. The contents of the current version of the Franchisee Training is set forth in Exhibit E.
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- Supplying initial start-up materials to aid in prospect development, member recruitment, and meeting facilitation, including guest binders, forms, stationery supplies, website-based resources, and promotional materials (FA Section III). The franchisee is responsible for purchasing and maintenance of a color printer and computer projector for their practice as needed with an
estimated cost between $300-$1000 to purchase (FA Section IV.1.b).
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Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 21–29)
What This Means (2025 FDD)
According to C12 Group's 2025 Franchise Disclosure Document, completion of the Training Week is indeed required to C12 Group's satisfaction. The five-week New Chair Training program includes four weeks of guided self-study combined with weekly live webinar training with a C12 Trainer, followed by a one-week on-site Training Week at the C12 home office.
C12 Group determines whether the New Chair Training has been satisfactorily completed. The Training Week typically involves an assessment to evaluate proficiency and readiness. While it is rare for an incoming franchisee to fail to complete training to C12 Group's satisfaction, C12 Group reserves the right to make this determination and establish a remediation plan with the franchisee.
This means that a prospective C12 Group franchisee must not only attend but also demonstrate competence and readiness during the training program. C12 Group retains the right to evaluate a franchisee's abilities, aptitude, and financial capability. Existing franchisees have the option to retake New Chair Training for a fee of $2,500.