Under what conditions can Byrider suspend or limit a Licensee's access to the Services?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
Licensor shall have the right to suspend or limit, in whole or in part, Licensee's access to the Services upon ten (10) days written notice to Licensee if any amounts due Licensor are more than thirty (30) days past due or as otherwise provided in the Franchise Agreement.
Licensor reserves the right to immediately suspend Licensee's network connectivity and use of the Licensed System if the Licensor believes in good faith that the Licensee poses a threat to the Licensed System or Licensor due to viruses, worms, hacking, or any other situation that presents reasonable dangers.
Upon a showing that Licensee's use no longer poses such a threat, then Licensor shall reactivate Licensee's use of the Licensed System.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, Byrider can suspend or limit a licensee's access to the Services under specific circumstances. If any amounts due to Byrider are more than thirty (30) days past due, Byrider can suspend or limit access to the Services after providing ten (10) days written notice to the licensee. This is also contingent on what is provided in the Franchise Agreement.
Additionally, Byrider reserves the right to immediately suspend a licensee's network connectivity and use of the Licensed System if Byrider believes in good faith that the licensee poses a threat to the Licensed System or Byrider due to viruses, worms, hacking, or any other situation that presents reasonable dangers. Once the threat is eliminated, Byrider is expected to reactivate the licensee's access to the Licensed System.
These stipulations are important for prospective franchisees to consider, as they highlight the financial and operational responsibilities necessary to maintain uninterrupted access to Byrider's services and systems. Franchisees should ensure they have robust security measures in place and maintain timely payments to avoid potential disruptions.