Under what condition can a Byrider Franchisee service the general public at their Service Center?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.17 Service Center Operations. The Franchisee must operate a Service Center at the Business Location. The Franchisee may only provide repair service for vehicles purchased from Businesses, unless the Company approves in writing for the Franchisee to service the general public. Notwithstanding the foregoing, the Franchisee will not be required to operate a Service Center at the Business Location so long as the Franchisee or its affiliate operates a Service Center at another Business under a franchise agreement with the Company and the Company determines in its sole discretion that such Service Center is located within a reasonable distance to service customers of the Franchisee.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to the 2025 Byrider Franchise Disclosure Document, a franchisee is generally required to operate a service center exclusively for vehicles sold through Byrider businesses. However, a Byrider franchisee can service vehicles for the general public at their Service Center if Byrider provides written approval.
There is an exception to the service center operation requirement. A franchisee is not required to operate a Service Center at their Business Location if they or an affiliate operates a Service Center at another Byrider franchise location, provided that Byrider determines, in its sole discretion, that the alternate Service Center is within a reasonable distance to service the customers of the franchisee's location.
This policy ensures that Byrider maintains control over the quality and type of service provided under its brand name, while also allowing for flexibility in certain situations. A prospective franchisee should discuss with Byrider the possibility of servicing the general public and understand the criteria for obtaining written approval.